Front Desk / Front Office Staff (Full-Time & Part-Time)

Join Baliwood Bingin, a premier hospitality destination in Bali, as a Front Desk / Front Office Staff. We are seeking passionate, service-oriented professionals to deliver exceptional guest experiences in a dynamic and welcoming environment. Whether you're looking for a full-time or part-time role, Baliwood Bingin offers the perfect opportunity to grow your career in the heart of Kuta Selatan.

As a Front Desk / Front Office Staff, you'll be the first point of contact for our guests, ensuring their stay is seamless and memorable. You'll handle check-ins and check-outs, manage reservations, and provide information about local attractions and services. This role is ideal for those who thrive in a fast-paced environment and enjoy interacting with a diverse range of people.

Baliwood Bingin is not just a workplace; it's an experience. With its stunning location and vibrant atmosphere, we provide a unique setting for both personal and professional growth. Join us and be part of a team that values excellence and guest satisfaction.

📋 Tanggung Jawab Pekerjaan

• Greet and assist guests upon arrival and departure, ensuring a warm and professional welcome.
• Handle check-ins and check-outs, including room assignments and billing.
• Manage reservations and bookings, including confirming guest details and coordinating with other departments.
• Provide information about local attractions, dining options, and other services available at Baliwood Bingin.
• Process payments and handle guest inquiries, ensuring all transactions are accurate and efficient.
• Maintain a clean and organized front desk area, including managing guest amenities and supplies.
• Coordinate with housekeeping, maintenance, and other departments to ensure smooth guest experiences.
• Assist in resolving guest complaints and issues, ensuring their satisfaction and loyalty.

🎓 Kualifikasi & Syarat

• Minimum 1 year of experience in a front desk or customer service role, preferably in the hospitality industry.
• Excellent communication and interpersonal skills, with the ability to handle multiple tasks and prioritize effectively.
• Proficiency in using front office software such as PMS (Property Management System) and CRM (Customer Relationship Management) tools.
• Familiarity with local regulations and procedures related to guest accommodations.
• Ability to work in a fast-paced environment and meet tight deadlines.
• Strong organizational skills and attention to detail, with the ability to manage multiple responsibilities simultaneously.
• Fluent in English and Bahasa Indonesia, with the ability to communicate clearly and professionally.
• Enthusiasm for providing exceptional guest experiences and contributing to a positive work environment.

🛠️ Keahlian

Lowongan Terkait