Medical Receptionist / Encoder - Healthcare Support Role

Join Hi-Precision Diagnostics, a leading healthcare provider, as a Medical Receptionist / Encoder in beautiful Bali. This role is perfect for individuals who are passionate about patient care and administrative excellence. You will be the first point of contact for patients, scheduling appointments, and ensuring a smooth flow of information between our healthcare professionals and patients. This position offers a unique opportunity to work in a dynamic and supportive environment, contributing to the well-being of our community.

At Hi-Precision Diagnostics, we are committed to providing high-quality healthcare services. As a Medical Receptionist / Encoder, you will play a crucial role in maintaining our reputation for excellence. You will use our state-of-the-art patient management system to efficiently handle patient records, appointments, and communications. This role is ideal for those who thrive in a fast-paced environment and are dedicated to delivering exceptional service.

📋 Tanggung Jawab Pekerjaan

• Greet and assist patients at the reception desk, providing a warm and professional welcome.
• Schedule and manage patient appointments using our in-house patient management system.
• Process and encode patient information accurately, ensuring all records are up-to-date and accessible.
• Coordinate with healthcare professionals to ensure seamless communication and patient flow.
• Handle patient inquiries and resolve any issues promptly and courteously.
• Maintain a clean and organized reception area, adhering to hygiene and safety standards.
• Assist in the preparation of medical reports and documentation as required.
• Contribute to a positive and supportive team environment, promoting patient care and administrative excellence.

🎓 Kualifikasi & Syarat

• High school diploma or equivalent.
• Minimum of 1 year of experience in a receptionist or administrative role, preferably in a healthcare setting.
• Proficient in using Microsoft Office Suite, particularly Excel and Word.
• Familiarity with patient management systems such as Epic, Cerner, or similar.
• Excellent communication and interpersonal skills.
• Ability to work well under pressure and manage multiple tasks simultaneously.
• Strong organizational and time management skills.
• Commitment to maintaining confidentiality and adhering to healthcare regulations and standards.

🛠️ Keahlian

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