Spanish Bilingual Customer Service Representative (BGC Site) - Remote in Bali

R1 RCM · 📍 Bali, Indonesia · Diposting 2026-10-09
FULL_TIME⭐ TERVERIFIKASI
IDR 8000000 - 12000000
R1 RCM is seeking a Spanish Bilingual Customer Service Representative to join our team. In this remote role, you will provide excellent customer service to our international clients based in the Bali Global City (BGC) site. This is a great opportunity for someone who is fluent in Spanish and English, and has a passion for customer service and communication.

📋 Tanggung Jawab Pekerjaan

Provide excellent customer service to our international clients based in the Bali Global City (BGC) site.,Answer customer inquiries and resolve their issues in a timely and professional manner.,Maintain accurate and up-to-date customer records.,Assist in the development and implementation of customer service policies and procedures.,Monitor customer satisfaction and feedback, and make recommendations for improvement.,Assist in the development and implementation of training programs for new employees.,Participate in team meetings and contribute to the development of the team's customer service strategy.

🎓 Kualifikasi & Syarat

Fluent in both Spanish and English, both written and spoken.,Minimum of 2 years of experience in customer service or a related field.,Strong communication and interpersonal skills.,Good problem-solving and decision-making skills.,Ability to work independently and as part of a team.,Proficiency in using computer software and customer service tools.,Ability to work in a remote environment and manage time effectively.

🛠️ Keahlian

Spanish and English language proficiencyCustomer service experienceCommunication and interpersonal skillsProblem-solving and decision-making skillsTime management and remote work skillsProficiency in computer software and customer service tools
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