Lead Store Admin

Sentosa Building is looking for a dynamic and experienced Lead Store Admin to join our team in Bontang, Kalimantan Timur. In this role, you will be responsible for overseeing the day-to-day operations of our store, ensuring smooth and efficient business processes.

We are seeking a self-motivated individual with a strong background in store administration and a proven track record of managing teams and resources effectively. If you are passionate about retail management and have a keen eye for detail, we would love to hear from you.

Join us and be part of a growing organization that values innovation, teamwork, and excellence.

📋 Tanggung Jawab Pekerjaan

Tanggung Jawab:

• Oversee the day-to-day operations of the store, including inventory management, sales, and customer service.
• Manage and train a team of store administrators to ensure high levels of performance and customer satisfaction.
• Monitor and report on store performance metrics, including sales, customer feedback, and operational efficiency.
• Ensure compliance with company policies, procedures, and regulations.
• Develop and implement strategies to improve store performance and customer experience.
• Handle customer complaints and resolve issues in a timely and professional manner.
• Coordinate with other departments to ensure seamless operations and customer service.
• Stay updated with industry trends and best practices in retail management.

🎓 Kualifikasi & Syarat

Kualifikasi:

• Bachelor's degree in Business Administration, Retail Management, or a related field.
• Minimum of 5 years of experience in store administration or retail management.
• Proven track record of managing teams and resources effectively.
• Strong leadership and communication skills.
• Excellent organizational and problem-solving skills.
• Proficiency in using office software and retail management tools.
• Ability to work under pressure and meet deadlines.
• Strong customer service orientation.

🛠️ Keahlian

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